On not being perfect

I haven’t written an article in a while, and this one explains why and what I have learnt from the experience.

Striving for perfection may well be one of the key principles of Lean, but sometimes, in some contexts, I think it can hold us back.

Thank you Karyn Ross, you got me started again.

3 Tips to help you communicate better in stressful situations

Fourteen years ago, I attended a brilliant one-day workshop at the Roffey Park Institute led by Dr Vincent Covello of the Center for Risk Communication in New York. Dr Covello is an internationally recognised expert in risk, crisis, conflict, change, and high-stress communications. The workshop was titled ‘Communicating in Times of High-Stress’….