Helping people SEE
Helping people THINK
Helping people CHANGE

Helping individuals and organisations be the very BEST they can be

Hi - I’m Gemma

I'm an Improvement Coach, based in the UK and working with people around the world.

I am passionate about helping people learn how to think clearly, overcome obstacles, and embrace change, so that they can achieve more than they ever thought possible.

Gemma Jones - SPARK Improvement

Are you frustrated at the pace of improvement in your business?

Has your business started improvement initiatives only for them to lose momentum or fail to ever get off the ground?

Did it all start with enthusiasm, but then lost focus and energy?

Maybe you know you really NEED to start on a Continuous Improvement journey but you just don’t know where to start?

There is a lot of information out there. Should we follow a Lean Manufacturing approach? Do we want to focus on Operational Excellence? Should we think about Change Management first? Do we want a Six Sigma programme? Maybe TPM? OEE?

It can be overwhelming.

I am here to say that robust, sustainable improvement in your business is all about your PEOPLE. It is about engaging at all levels, providing simple and easy to use tools, enabling people to overcome the obstacles that they see every day.

It is NOT about a complicated improvement strategy or an extensive training programme.

Instead, help your people develop the ability to SEE what is really happening. Encourage and enable them to THINK in a logical, scientific way, in order to solve problems and overcome obstacles in their way.

They will learn how to make meaningful, sustainable CHANGE.

This is where the magic happens.

Help your people SEE, enable them to THINK, so they can learn to CHANGE.  

Your business will transform.

Gemma Jones - SPARK Improvement

HOW I CAN HELP

Working with you, to transform your business

I'm not like many of the improvement consultants out there. I don’t like to go into companies and do things for them. 

That approach might work in the short term, but it does not build the right skills, habits and culture within a client’s business.

Rather, I facilitate focused, effective activity to develop, stretch, and ENABLE teams to make improvement. I work with teams to define what excellence means to them and where they need to focus.

I called my business SPARK Improvement for a reason - because I want to ignite positive change by helping people develop their skills and capabilities with energy, enthusiasm, and excitement.

Whatever excellence means for your business, I can help you get there.

Gemma Jones - Kata Coaching

Short, frequent, structured coaching to help you think and behave in a more effective way and enable you to achieve challenging goals that you thought were never possible.

Kata Coaching

Gemma Jones - Visual Coaching

Visual Coaching

Focused coaching sessions, incorporating visual templates and drawn elements to facilitate clarity of thinking and enhance creativity.

Gemma Jones - Training

Training

I design & deliver various immersive, hands-on learning experiences to help you and your team develop your knowledge and skills. Whether in-person or online, these are carefully crafted to be engaging and stimulating.

Receiving personal coaching from Gemma was nothing short of transformative. Her structured and unwavering support during our daily coaching sessions played a pivotal role in refining my scientific thinking skills as I navigated the intricate deployment of new patient services across a complex, multi-hospital health organization. Gemma's expert guidance not only sharpened my scientific-thinking skills but had a profound ripple effect, empowering and upskilling our local team members and ultimately leading to a remarkable enhancement of our organization's overall capabilities.  

Pamela J. White, Health System Pharmacist

SPARK Improvement - SEE
SPARK Improvement - THINK
SPARK Improvement - CHANGE